Celestra Designs
Effective Date: May 2026
At Celestra Designs, we are committed to protecting your privacy and handling your personal data in a transparent and secure manner in accordance with the General Data Protection Regulation (GDPR) and applicable EU privacy laws.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
1. Who We Are
Celestra Designs
Wedding stationery, print & design studio
For any privacy-related enquiries, you may contact us at:
Email: info@celestradesigns.com
Website: www.celestradesigns.com
2. What Personal Data We Collect
We may collect the following information when you use our website or services:
Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Wedding or event details
- Uploaded artwork or customisation details
- Payment information (processed securely via third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
3. How We Use Your Information
We use your data to:
- Process and fulfil orders
- Communicate about your order or enquiry
- Provide customer support
- Deliver personalised products and services
- Improve our website and services
- Prevent fraud and maintain website security
- Comply with legal obligations
We only process personal data where we have a lawful basis to do so under GDPR.
4. Legal Bases for Processing
Under GDPR, we rely on the following legal bases:
- Contractual necessity — to process and deliver your orders
- Consent — where you opt into marketing communications
- Legitimate interests — to improve our services and website
- Legal obligations — for accounting, tax, and legal compliance
5. Payments
Payments on our website are securely processed by third-party payment providers such as:
- WooCommerce Payments
- Stripe
- PayPal
We do not store your full payment card details.
Please review the privacy policies of these providers for more information on how they process your data.
6. Sharing Your Data
We do not sell your personal data.
We may share limited information with trusted third parties where necessary to operate our business, including:
- Payment processors
- Delivery and shipping providers
- Website hosting services
- Printing and production partners
- Analytics providers
All third parties are required to protect your data appropriately.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil orders and services
- Meet legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
8. Your GDPR Rights
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the details above.
9. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse traffic and performance
- Remember preferences
- Support shopping cart functionality
You can manage or disable cookies through your browser settings.
10. Marketing Communications
If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.
11. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no internet transmission or storage system can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with the revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Celestra Designs
Email: info@celestradesigns.com
Website: www.celestradesigns.com
Last updated: May 2026